Privacy Policy

Effective Date: March 15, 2025

Introduction

At larenopixev, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our financial stability analysis services. We're committed to being transparent about our practices and giving you control over your data.

larenopixev operates under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). We take our obligations seriously and have designed our practices to meet these standards while providing you with exceptional financial analysis services.

Your trust is fundamental to our business. We never sell your personal information to third parties, and we only collect data that's necessary to provide our services effectively.

Information We Collect

We collect different types of information to provide our financial stability analysis services. Here's what we gather and why:

Personal Information You Provide

  • Contact Details: Name, email address, phone number, and postal address for communication and service delivery
  • Financial Information: Income details, expense records, asset valuations, and debt information for analysis purposes
  • Business Information: Company details, industry sector, and business financial data when applicable
  • Identity Verification: Documentation required under Australian financial services regulations

Information We Collect Automatically

  • Website Usage Data: Pages visited, time spent, and interaction patterns to improve our services
  • Technical Information: IP address, browser type, device information, and operating system
  • Cookies and Tracking: Session data and preferences to enhance your user experience

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering our financial stability analysis services:

  • Service Delivery: Conducting comprehensive financial analysis and providing personalized stability assessments
  • Communication: Sending analysis reports, updates, and responding to your inquiries
  • Legal Compliance: Meeting our obligations under Australian financial services and privacy legislation
  • Service Improvement: Analyzing usage patterns to enhance our analytical tools and user experience
  • Risk Management: Identifying and preventing fraud or unauthorized access to our services
  • Quality Assurance: Monitoring service quality and ensuring accurate financial analysis delivery

We never use your financial information for marketing purposes or share it with companies trying to sell you products or services.

Data Sharing and Disclosure

We maintain strict controls over who can access your information. Here are the limited circumstances where we may share your data:

Authorized Service Providers

  • Cloud hosting services that store your data securely in Australian data centres
  • Financial data processors that help us analyze your information
  • Communication platforms used to deliver reports and correspondence

Legal Requirements

We may disclose your information when required by Australian law, including:

  • Court orders or subpoenas from Australian courts
  • Investigations by ASIC or other regulatory bodies
  • Anti-money laundering and counter-terrorism financing obligations
  • Serious criminal investigations where disclosure is legally mandated

Important: We never sell your personal information to marketers, data brokers, or other commercial entities. Any sharing is strictly limited to service delivery or legal compliance.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

Access and Correction

  • Access: Request copies of all personal information we hold about you
  • Correction: Ask us to correct any inaccurate or incomplete information
  • Updates: Notify us of changes to your contact details or circumstances

Deletion and Restriction

  • Deletion: Request deletion of your information (subject to legal retention requirements)
  • Restriction: Ask us to limit how we use your information in certain circumstances
  • Objection: Object to specific uses of your information where legally permissible

How to Exercise Your Rights

To exercise any of these rights, contact our Privacy Officer at help@larenopixev.com or write to us at 195 Lyons St, Cairns City QLD 4870. We'll respond within 30 days and may need to verify your identity before processing your request.

Data Security and Protection

We've implemented comprehensive security measures to protect your financial information:

Technical Safeguards

  • Encryption: All data is encrypted both in transit and at rest using industry-standard protocols
  • Access Controls: Multi-factor authentication and role-based access for all staff
  • Network Security: Firewalls, intrusion detection, and regular security monitoring
  • Secure Hosting: Australian-based data centres with physical security and redundancy

Administrative Safeguards

  • Regular security training for all employees handling personal information
  • Background checks and confidentiality agreements for staff
  • Annual security audits and vulnerability assessments
  • Incident response procedures for potential data breaches

Despite our best efforts, no system is completely secure. If we become aware of a data breach that may affect you, we'll notify you promptly as required by Australian law.

Data Retention and Disposal

We keep your information only as long as necessary for service delivery and legal compliance. Here are our retention periods:

Information Type Retention Period Reason
Financial Analysis Reports 7 years Australian financial services regulations
Client Communications 7 years Legal compliance and dispute resolution
Identity Verification Documents 7 years Anti-money laundering requirements
Website Usage Data 2 years Service improvement and analytics
Marketing Communications Until you unsubscribe Ongoing communication preferences

When information reaches the end of its retention period, we securely delete or destroy it using methods that prevent recovery or reconstruction.

International Data Transfers

We primarily store and process your information within Australia. However, some of our service providers may process data internationally:

  • Cloud Services: Some backup systems may store encrypted data in secure facilities in New Zealand or Singapore
  • Support Services: Customer service platforms may process communications through servers in countries with adequate privacy protections
  • Analytics Tools: Website usage data may be processed by international analytics providers under strict data protection agreements

Any international transfers comply with Australian Privacy Principle 8, ensuring your information receives equivalent protection regardless of location.

Cookies and Online Tracking

Our website uses cookies and similar technologies to improve your experience and deliver our services effectively:

Essential Cookies

  • Session management and secure login functionality
  • Shopping cart and service selection preferences
  • Security features and fraud prevention

Analytics Cookies

  • Website usage patterns and popular content
  • Performance monitoring and error detection
  • User journey analysis for service improvement

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality. We don't use cookies for advertising or marketing tracking.

Updates to This Policy

We review and update this privacy policy annually or when our practices change significantly. When we make important updates:

  • We'll notify existing clients by email at least 30 days before changes take effect
  • We'll post the new policy on our website with a clear effective date
  • We'll highlight significant changes in our notification communications
  • Previous versions will remain available on request for your reference

Your continued use of our services after the effective date constitutes acceptance of the updated policy. If you disagree with changes, you can contact us to discuss your options.

Privacy Questions and Concerns

We're committed to addressing any privacy concerns promptly and transparently. Our Privacy Officer is available to help with questions about this policy or your personal information.

Privacy Officer

help@larenopixev.com
+61 419 166 039

Postal Address

larenopixev Privacy Team
195 Lyons St
Cairns City QLD 4870
Australia

External Complaints

Office of the Australian
Information Commissioner
www.oaic.gov.au